Under the Consumer Protection Act, there’s a minimum warranty on the quality of services. If you feel you’ve been wronged by a club, find out how to make a complaint. For example, a contract can’t say it cancels out the 10-day cooling off period. Contracts can’t include sections that ask you to give up your basic consumer rights. Make sure you read the contract before signing. the dates when the contract begins and ends.the start and end date for each service that is part of the contract.the total amount that you will pay, the number and amount of payments you will need to make and any additional charges.a full description of the services you are purchasing. your full name, the club’s name and address.Under the Consumer Protection Act, your contract must include: You have the right to cancel your membership contract within 1 year if it doesn’t have certain information. You can also demand them to return any money paid after the original contract ended. If your membership is renewed without notice, it is not a valid contract and you may give notice of cancellation to the gym. If you received a renewal notice and do not respond to it, the club has the right to renew and bill you under the renewed contract. giving you a copy of the contract that clearly notes all changes the gym has made to the contract.sending you a renewal notice at least 30 days, but not more than 90 days before the contract expires.Renewing or cancelling your contractĬontracts may be renewed only if the gym follows certain rules, including: It can charge up to 25% more than the total would be if payment were made upfront – but there’s no danger of a big loss if the club goes bankrupt.Ĭlub owners may pre-sell memberships before a club is open, but your money must be held by a registered trust corporation that acts as a trustee.īut if you agree in writing to use another facility until the club opens, you have only 10 days from the date that you start using that other facility to cancel your contract. The club must give you the option of paying your membership and any initiation fees in monthly instalments. The total amount for initiation fees cannot be more than twice the total annual membership fee. If you advise the business by phone, make sure to note the date and details of the conversation. hand deliver your cancellation (make sure to get a signature on a delivery receipt and keep it).It’s always best to cancel in writing so you can keep proof of the date you cancelled. You may give a notice to cancel a membership in several ways. Use this time to test if the facility is right for you. You may use the facility during the 10-day cancellation period. All you need to do is to provide notice to the supplier. You have the right to cancel a membership within 10 days of receiving a written copy of your contract. visiting a spa, which has fitness facilities)
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